We deliver nationwide across South Africa in 5–8 business days. Most orders arrive sooner depending on your location.

Yes! We offer free delivery on all orders over R1,500. Orders below R1,500 attract a standard shipping fee.

Currently we ship within South Africa only. International shipping is coming soon — stay tuned!

Once your order is dispatched, you’ll receive a tracking number via email so you can follow your delivery every step of the way.

Every Found4U smartwatch comes with a 6-month warranty covering manufacturing defects. We stand behind every product we sell.

Contact us within 6 months of purchase and we’ll arrange a replacement or refund. Please keep your proof of purchase.

Yes — we accept returns within 7 days of delivery, provided the watch is unused and in its original packaging. Please contact us to initiate a return.

Yes! All Found4U smartwatches are compatible with both iOS (iPhone) and Android devices. Simply download the companion app and connect via Bluetooth.

Our smartwatches feature a 7-day battery life under normal usage. Charging time is approximately 1–2 hours.

Yes — all our watches are rated 5ATM water resistant, meaning they can handle swimming, rain, and showering without any issues.

All watches include heart rate monitoring, SpO2 (blood oxygen), sleep tracking, step counting, and 100+ sport modes.

We accept all major credit and debit cards, Apple Pay, and other secure payment methods at checkout.

Absolutely. Our store is secured with SSL encryption and powered by Shopify — one of the world’s most trusted e-commerce platforms. Your payment details are always safe.

You can reach us via our Contact page. We respond within 24 hours, 7 days a week.

Our team is available 7 days a week. We aim to respond to all queries within 24 hours.